Dear Customer,

We would like each customer to have best shopping experience at chubbypetsgarden.com as possible, however, on certain transaction of customers, they did not receive confirmation email from us (but from ipay88 only) and get worry. (OR after payment return to our page and saw the system message "unsuccessful payment".

 We want all our customers to rest assure that, once you have made payment at Ipay88 through our system,your bank account/Credit Card had deducted,  and do not receive email from our server (but only email from ipay88), please do not worry, you will receive latest from our server within 24 hour and you can see your account showing your order by then. (usually instantly!). We seek to improve on this area by our IT team.

"Rest assure, all paid transaction wil receive email from our server latest within 24 hours and ship accordingly. Do Not WORRY :)"

We aplogize for any inconvenience caused.

If you still find unsettle, please feel free to email us at admin@chubbypetsgarden.com, we will be glad to assit you.