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Return And Refund

 

Shipping

Chubbypetsgarden.com makes every effort to ship your product according to the estimated delivery times provided by Chubbypetsgarden.com. The estimated delivery times are in business days (Monday through Friday, excluding public  holidays). Delivery times quoted on the checkout page are for orders that are partially shipped, meaning that items ship as soon as they are available. If you have requested a complete shipment, please add three to four additional days for transportation and order consolidation processing.

Although Chubbypetsgarden.com makes every effort to ship your order according to the delivery time provided, shipping dates may change due to changes in supply. If the delivery time changes, Chubbypetsgarden.com will contact you via email and provide a revised estimate.

Chubbypetsgarden.com may restrict the number of some popular items that you may purchase by posting limitations on quantity on the web site and informing you of product purchase limits at the time it processes your order. Chubbypetsgarden.com reserves the right to change quantities available for purchase at any time.

 

Product Availability & Refund

Chubbypetsgarden.com makes every effort to supply you with the products you order, but there may be occasions when Chubbypetsgarden.com confirms orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. This can be due to the products no longer being manufactured or become otherwise unavailable. In these circumstances, Chubbypetsgarden.com will contact you to inform you and, if you are interested, Chubbypetsgarden.com may suggest alternative products to meet your needs or cancel your order for products Chubbypetsgarden.com cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products by deducting 4% of the transaction charges by our merchant provider.